I began my pharmacy career in 2011 and spent over a decade working in retail pharmacy. During that time, I served as a Lead Pharmacy Technician, where I developed strong leadership, attention to detail, and patient care skills.
In 2020, I took on a new opportunity as a Pharmacy Scheduler, managing pharmacist scheduling and payroll for Albertsons and Tom Thumb pharmacies throughout the Dallas Fort Worth division. I coordinated staffing, resolved scheduling conflicts, and maintained coverage across multiple pharmacy locations while supporting Division Pharmacy Managers. I also assisted with scheduling operations for the Austin, Houston, and Louisiana divisions when needed.
In 2025, I began my career in Information Technology as a Field Service Technician, supporting 12 retail locations by maintaining and troubleshooting PCs, point of sale systems, Bizerba scales, printers, and network infrastructure. I worked directly with store teams to resolve technical issues and keep business operations running efficiently. I was also selected to participate in Project Unity, traveling to other cities and divisions outside of Texas to assist with large scale technology refreshes and infrastructure upgrades.
In 2026, I joined Texas Health Resources as a Field Service Specialist, providing IT support in a hospital environment by troubleshooting PCs, point of sale systems, and other endpoint technology that supports daily operations. I work closely with healthcare staff to resolve technical issues, respond to service requests, and help ensure technology remains reliable and available throughout the facility. Every day, I continue expanding my knowledge of healthcare IT while supporting the systems that help keep hospital operations running smoothly.
As my career evolved into information technology, I pursued a Bachelor of Science in Information Technology at Georgia Southern University to strengthen my technical knowledge and expand my career opportunities. My coursework has included networking, systems administration, cybersecurity, databases, and programming, providing a well rounded foundation in enterprise IT. Combining my education with hands on experience has prepared me for continued growth in healthcare technology. I am expected to graduate in Fall 2026.
After completing my bachelor's degree, I plan to pursue a master's degree to continue expanding my knowledge and technical expertise. Whether my path leads toward networking or healthcare informatics, my goal is to continue growing as an IT professional while supporting technology that makes a meaningful impact.